FAQ


How do I join the Gratiaz Rewards Program?
The Gratiaz Rewards Program is available to ZAFCO International customers only. You must have a valid ZAFCO International Account # in order to participate in the program. Your ZAFCO Account # is issued after your first order is placed with ZAFCO. Once you receive your Account #,  you can join the program.

What do I need to do to earn Miles/Points?
Once you’ve selected the currency that you’d like to earn (which is done when you 'Join’ the program), all you have to do is make qualifying purchases with ZAFCO International. For more information on how to earn, click here.

What brands are included in the Gratiaz Rewards Program?
Currently the Gratiaz Rewards Program includes Zeetex, Forceum and Accelera brands.

What countries is the Gratiaz Rewards program available in?
The Gratiaz Rewards Program is available for customers in North & South America. However, there are some reward redemption guidelines that you should be aware of:

For Customers in The United States & Canada
All Reward Currencies we offer are available for you to collect.

For Customers Outside of the United States & Canada
Z-Points: You will be able to redeem Z-Points for gift cards, merchandise and travel packages made available on the Z-Points redeem page.
Airline & Hotel Programs: You may select any of the airline or hotel currencies we make available and can follow the redemption guidelines set forth on the respective program websites.

What's the difference between Gratiaz Rewards & Z-Points?
When you join Gratiaz Rewards you are registering with ZAFCO International Inc. to earn Miles/Points in your chosen reward program (e.g. Z-Points, American Airlines AAdvantage, etc.).
Z-Points is our in-house currency – if you select this program as your chosen reward currency, you will earn Z-Points and will be able to redeem the Points earned for a variety of items including gift cards, electronics, sporting goods and travel. Please visit the redeem page for a list of available items.

How do I keep track of my Miles/Points?
You can see the Miles/Points you’ve received through your participation in the Gratiaz Rewards Program by logging into your Gratiaz Rewards account. If you have opted to earn Z-Points you can see your current account balance here too. To find your current Miles/Points balance for any other reward currency you’ve chosen, you will have to visit the respective program website (e.g. American Airlines AAdvantage, etc.).
For Z-Points Members, to view your Z-Points balance you simply sign into your account here and click on 'Account History'

How many Points do I need to redeem?
It depends on the program you are earning Miles/Points in. Each program has different redemption levels. Please visit the respective program website to find out how to redeem.
For Z-Points, we have different items you can use your Points towards and each item has a different Point value. Click here to see what you can use your Points for.

What are Bonus Offers?
We will promote Bonus Offers periodically to help you accelerate your Miles/Points balance. During these events, you will be notified online and/or by email on how to take advantage of the offers.

Still have questions?
Contact Us.